The Publishing Industry at a Crossroads: The Agency Model is Dead, What Happens Next?

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With the US Department of Justice and the European Commission decisions regarding the so-called "agency model", the case is in fact Apple vs. Amazon, "a kind of capitalist Super Bowl" for the publishing industry, as pointed out by Roger Tagholm in a recent article in Publishing Perspectives.  What will happen next is anyone's guess, though several UK publishers are reportedly unhappy, with one going so far as saying that “We are now in a very dangerous situation, thanks to the carelessness of the major publishers.”

Consumers hate price collusion (which is what the agency model looked like) and politicians have obliged. Readers are convinced that ebooks should be cheap, after all production and distribution costs are near zero. The high prices charged by publishers for ebooks were always viewed with suspicion, if not with contempt. And the low prices of indies - self-published books - comforted readers in the opinion that traditional publishers were out to scalp them. Hence the downward spiral of prices on Amazon and other platforms.

In principle, with the agency model gone, prices for traditionally published ebooks should now drop across the whole range, leaving less space for self-published indies to fight with their weapon of choice: low prices and going temporarily free.

How far can prices drop without hurting the business of traditional publishers? That is what panics them: no one knows how far this price game can go without turning the whole house into a shambles. 

On the face of it, indies look like they have the upper hand. As one indie author commented in the Publishing Perspective article, “with a digital product, the marginal cost of producing one more copy is close to zero which means they can be priced extremely aggressively.” 

I take issue with that. It sounds like good economics (and I should know, I’m an economist) but in fact it isn’t.

The question is far more complex. One needs to consider the whole production and distribution chain. It is true that with the digital revolution, Amazon (and others) are able to take care of distribution at very low costs, so low that they are almost invisible (as long as you don’t ask them to distribute a super complex e-book with lots of illustrations etc – then you’ll find an extra charge eating in your royalties). That is the one, single big advantage resulting from the digital revolution. No doubt about it. 

However the rest is largely unchanged, let me explain.

For an indie, production costs are minimal and could be even close to zero only under some very special (and rare) circumstances: 
(1) you need to be well-off or living on your pension and writing for the fun of it, not needing to price in the cost of your own efforts or the maintenance/cost of running your computer; 
(2) you’re such a remarkably talented indie that you don’t need to spend any money on any editing or proof-reading or on marketing to help book discovery, which is patently absurd;
(3) you’ve sold so many copies right off the bat that you’ve paid back your initial costs of production/distribution/marketing and now you can engage in vicious price cutting to your heart’s content and without feeling hurt. 

Is this a likely situation? For some indie best sellers, may be. For most, this is not the case. And for a newbie who needs to earn a living, the situation does not present itself in this way at all, especially considering the extra marketing efforts required of him/her to enable book discovery. Believe me, with no marketing, your e-book, no matter how good, is going to be dead, gathering internet dust on its virtual shelf.

Publishers have huge upfront costs that they can’t avoid if they want to maintain their presence on the market and their reputation as quality book gatekeepers. 

Now, certainly they could economize and cut back on some of these costs. Perhaps they could negotiate better terms with brick and mortar book stores (but of course these are fast disappearing - even big Barnes and Noble is set to soon close down some 200 stores in the US). They could try their hand at playing the online game and try to turn the digital revolution to their advantage the way Amazon has done. It's a little late in the game, but still...If they set their mind to it, there’s a lot to learn from the way Amazon runs its business. 

For example, Bookish has (finally!) been set up by Simon and Shuster, Hachette and Penguin to try and make some of the digital features work for them, in particular to help in book discovery. A website that could solve book discovery would truly help in removing the one stumbling block in book marketing. Unfortunately for Bookish, the book data base is far too small (250,000 volumes to date) to make the website of real use in book discovery as I found out when I tried it and looked for a book that I might want to read – I typed in the search box some classics that I like as a guide for them to decide what titles to offer me and they didn't come up! Yet, I had picked some really standard books like Tolstoy's War and Peace...All they have are their own contemporary titles. Fair enough, but not good enough. Often one doesn't remember a contemporary title: I imagine that most people are like me, they can remember their classics more easily. And even if that's not the case, surely the classics should be used in any search system supposed to uncover the kind of book you like to read?

So, for publishers, the threat of having to keep ebook prices too low for comfort looms large, given the sharp competition from indies who are free from the cost strictures publishers labor under. Meanwhile, Amazon doesn’t care…or does it?Amazon has at its (virtual) fingertips an astounding amount of data regarding consumer preferences, and I'm betting that they have only begun exploiting that data and that much more is yet to come.

And that's yet another reason that explains the growing discomfort of traditional publishers...

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Comments

Jack Durish said…
You've hit upon the problem. No matter how well or poorly written a book is, it simply has no chance of selling until it is "discovered". Inasmuch as readers who wander into a virtual bookstore such as Amazon have hundreds of thousands of selections, it's not easy to be discovered lost in such a myriad of choices. Even searching by genre doesn't help. Each book genre contains hundreds of thousands of choices.

The bottom line is that there is no guarantee that a particular book will be found unless the buyers is searching for it. Thus, all authors, indie as well as traditional, must advertise. They need to find the media that book buyers are frequenting and make themselves known.
sally brown said…
Hi Claude,

I hope to have an e-book one of these days, and I know that, as you say, whether you are indie or not, give book for free or not, advertising the book is key! Thanks for the info. Sally
Thanks, Jack. Actually, re-reading my post I'm not sure I made myself as clear as I really wanted (but shall write about this again soon). What is happening now is really this: in the first stage of the digital revolution - which made it easy for anyone to publish a book - indies have flooded the (Amazon) book market with their books and because the agency model was "alive" among traditional publishers, there were really two sets of prices: high for traditionally published books, low for indies. With the indies winning out this particular price competition.

Now that the agency model is gone, traditional publishers are lowering their prices as we've all seen and the space for indies is becoming restricted: their main weapon to draw attention to their books - low prices and going temporarily free - is gone, or at least severely blunted.

Result? It means that traditional means for book discovery - i.e. book promotion in brick and mortar book stores, jazzy high-cost book trailers, book tours, sending out ARCs to major literary critics in the top newspapers and journals, participating in major competitions like the Pulitzer etc - all these have come back to the forefront. And all of them are impossible for most indies. An indie can do some of this locally, in the neighborhood book store (if any is left) but certainly not nationally.

Conclusion? Anyone thinking of going indie these days should think twice!
I'm glad Sally that you found the post useful! If you're thinking of going indie with your e-book, you're right, advertising is the key but as I argued in my comment to Jack (see above) most indies do not have sufficient means to go indie. It will only be possible for those with means to afford the necessary expense - and if one doesn't have the personal means, then nowadays it's possible to gather the necessary funds through programs like Kickstarter (if I recall the name rightly - there are several such systems to gather funds for small businesses, and a writer selling his own book is really a small business). This said, even an indie able to afford a generous marketing budget is not likely to reach his/her goal: the important literary prizes are not open to indie publications, the main literary journals and opinion-setting newspapers like the NYT or the Wall Street Journal barely pay attention to indies if they do at all...A tough world, this one, for indies!
Unknown said…
That's a good solution Kickstarter crowd sourcing is a great concept, supported by a nice video and a compelling story raising capital should be good if its supported by a great plan. These free publishers offer services for some great plans. Understanding the most effective place to spend time and efforts is good. Often they do nice live webinars to share what is good. Often though the services and information of how to do things is the only place for profit, oh I do not know well done Claude, Sally, Jack everyone. What is Amazon saying are they any better now? Also some computers are designed to make books, the tools on computer offline can really help any difficulties we Google things, then an influx of information bombards us and slows us down that is why the focusing on the plan is so helpful adding more things will happen over time. Sticking extra bits of lego onto the building does not always help.
Anonymous said…
Claude, I think your analysis is correct as far as it goes. A few other things to think about:

1. Low cost self-publication has so lowered the cost of vanity publication that we are now flooded with books of varying, but often low production values, quality. I don't think this will let up anytime soon. These people want to sell books and will self-market to varying degrees, but they aren't trying to make a living by writing. They primarily want to get their books out there to be read and will give them away to accomplish this.

2. No one, amazon included, has figured out how to market truly new ebooks successfully except by throwing huge bucks at TV ads, a high risk strategy not suited to many books. The result is that traditional publishers are managing to sell lots of books by well-know authors. These already established writers won't be around for ever. For one thing, they can make more money by self-publishing.

3. Traditional publishers are finding such new writers as they get not through agents but by discovering self-published authors who are succeeding to a degree on their own, principally through amazon sales and ratings. I think literary agents are in for a very bad trip.

Let me know what you think.

Lee Holz
Unknown said…
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